Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.

www.kManager.com: Knowledge management software that integrates multiple knowledge management functions on a single platform. It is a core business application that complements other office applications.

Two distinguishing factors set it apart from its competitors: (1) A level of integration and a set of features that replaces the need for multiple collaborative applications, and (2) A low total cost of ownership.

DataTron is an easy-to-use visual data base with the possibility of the integration of pictures and rtf files. Data fields can be positioned by the mouse. Data base knowledge ist not necessary, the user has no long training periods. An internal language offers the possibility of interlocked inquiries and computations. Serial letters are also supported as data import/export via odbc or directly from mysql-data bases.

Take control of your notes. Personal Knowbase is the note organizer software that makes it easy to manage large amounts of information. This freeform note manager uses a natural way to retrieve notes, using keywords to filter your knowledge base for related information fast. Import many file types. Link to web addresses and files. Cross-link notes. Protect with passwords. Tag important notes for instant access. No limit to size of the database.

Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. This version of Delphi Knowledge Base gives user even more functions - new sorting, filtering and grouping criteria, bookmarking system and greatly improved DKB Update tool and new interface.

KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.

Now you can get serious about journal writing. i*write has been designed from the ground up as the journal writing tool for professionals. It is based on solid mainstream technologies to run on all Windows operating systems from Windows 98 to Windows XP and beyond. Once you start working with i*write, you will notice that it has been developed by people who actually write journals as part of their daily professional activities.

AceText extends the Windows clipboard, enabling you to copy and paste like never before. Take notes, jot down ideas and keep important information at your fingertips. Use templates to quickly communicate via email or instant messaging. Never again type in the same message twice. Store and move around blocks of text to easily edit complex documents. Drag and drop text from web sites and compile research. Instantly find previously saved snippets.

Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication.

Free for personal use. Multi-user licenses are available.

Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.

Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. The system will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service.

This is rapidHELP

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

Functional Overview

Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security

A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team.

General Knowledge Base is an innovative knowledge management software allowing an easy and effective management of all types of knowledge bases. It is an optimal tool for categorizing and finding articles, documents or data. It allows user to keep documents systemized, to add notes and attachments, capture and store web pages from the web. Easy access to an organization's knowledgebase either on LAN, WAN or Internet is also provided.

A knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users already know. Off-line possibilities. Ease of use. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with index. Drop-down combo boxes for Problem type and category.

A knowledge base that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with expandable index. Drop-down combo boxes for Problem category and type.

A knowledge base that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. Ease of use. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with index. Drop-down combo boxes for Problem type and category.

Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

Powerful CRM with links to Sage & Quickbooks with the following features :- Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more

Create animated emails, documents and Help files by replacing static screenshots with GIF animations recorded by capturing your desktop. DemoCharge allows you to capture screen activity to create animated demos and content for the Web, emails, tutorials, presentations, training materials, product documentation, support forums, and knowledge base articles. After recording, generate the animated GIF demo (Flash MX and Java Applet in Pro version).

NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.

NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more.

NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.

Knowledge Base is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base.